Shipping & Returns

Shipping within Indonesia

FREE shipping for orders above Rp.500.000.

Flat shipping fee Rp.30.000 for orders below Rp.500.000.

International Shipping

Destination

Shipping Service

Shipping Fee

Delivery Time

Malaysia, Singapore

EMS by Pos Indonesia

$15

3-6 days

Rest of the World

EMS by Pos Indonesia

$30

7-14 days

 

Return and Exchange

While we for sure hope that you will love your wearable poetry once you hold it in your hands, we understand that sometimes unexpected situation happens to products order online.

- Please read carefully all the details (size, features, process) and care instructions in the item description section of each product listing to ensure the natural characteristics and conditions of the product before purchasing.

- Our returns and exchange policy lasts 7 days after its arrival date on your end. If you wish to return or exchange after the aforementioned time (7 days after arrival), unfortunately we cannot offer you a return and exchange.

- Return and exchange is only eligible for unused and unworn items, in their original condition that you received it. It must also be in the original packaging.

- Products that cannot be returned or exchanged: personalized items (unless they have a fault), face masks, and gift cards.

- To complete your return, we require your order number, receipt, or proof of purchase.

- All returns or exchanges must be clearly labelled as such in the mail package.

- You will be responsible for paying for your own shipping costs and customs charges for returning your item. Shipping costs and customs charges are non-refundable.

- Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

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